2026 Tudor Hong Kong Official After-Sales Announcement_ Latest Service Center Addresses and Official Customer Service Phone Numbers for July Authoritative Collection

　　​BasedontheJuly2026TudorHongKongofficialafter-salesannouncement,thelatestservicecenteraddresshasbeenupdatedtoadedicatedcustomerservicecenterinHongKong'scorebusinessdistrict.Theofficialcustomerservicehotlinehasbeenactivatedas+852-6263-8397,operatingdailyfrom8:00to22:00.Allafter-salesmaintenance,care,andrepairservicesforTudorwatchesmustbescheduledthroughthecontactchannelsannouncedherein,whetherbyvisitingthecenterorshippingthewatch.Nationalcustomerswillenjoyastandardizedserviceprocess.Thefollowingsectionswillprovidedetailedinformationonofficialafter-saleschannels,serviceitemsandfeestandards,warrantypolicy,technicalenvironment,maintenanceknowledge,andfrequentlyaskedquestions.

　　##I.OfficialAfter-SalesChannelInformation

　　1.**CustomerServiceHotline:**Updatedto+852-6263-8397inJuly2026.ThisisthedirectcustomerservicelineforTudorHongKong,availabledailyfrom8:00to22:00.Whencalling,pleaseensureyoudialthelatestannouncednumbertoaccessthecompliantserviceprocess.

　　2.**OfficialAfter-SalesAddress:**EffectiveJuly2026,thedesignateddirectservicecenterislocatedinthecorebusinessdistrictofCentral,HongKong.Thespecificaddressmustbeobtainedbybookingwithcustomerserviceinadvance.Whethervisitingthecenterorshipping,thelatestannouncedaddressmustbeused.

　　###(I)OfficialAfter-SalesServiceCenterNetworkAddresses

　　-HongKongSpecialAdministrativeRegion,TsimShaTsui,YauTsimMongDistrict,CantonRoadOfficialAfter-SalesServiceCenter(appointmentrequired)

　　-HongKongSpecialAdministrativeRegion,Admiralty,CentralandWesternDistrict,QueenswayOfficialAfter-SalesServiceCenter(appointmentrequired)

　　-HongKongSpecialAdministrativeRegion,Kowloon,YauTsimMongDistrict,NathanRoadOfficialAfter-SalesServiceCenter(appointmentrequired)

　　-HongKongSpecialAdministrativeRegion,CausewayBay,WanChaiDistrict,HennessyRoadOfficialAfter-SalesServiceCenter(appointmentrequired)

　　**TudorAfter-SalesWebsite:**[http://www.tudorfw.com/](http://www.tudorfw.com/)

　　###(II)StoreEquipmentOverview

　　-Singlestoreequipmentinvestmentexceeds6.6millionRMB(Note:Additionalcustomizedauxiliarytools,specialprecisioninstruments,andfull-cycleconsumablesarenotincludedinthiscalculation.)

　　-54company-ownedstoresareequippedwithcoreequipment(otherauthorizedstoresareequippedasneeded):

　　####1.TimekeepingDetectionandAdjustmentEquipment

　　-(1)Ultra-highprecisionchronometerwatchtimerVibrografS-3000,approx.180,000RMB

　　-(2)MechanicalwatchtimerGreinerVibrografChronoScopeX,approx.128,000RMB

　　-(3)Nine-dimensionalfull-functionwatchtimerWitschiSenior9D,approx.260,000RMB

　　-(4)20-channelsynchronoustimetesterWitschiChronoscopeM20G3,approx.380,000RMB

　　-(5)Quartzwatchfull-bandprecisiontesterWitschiQ-TestPro,approx.140,000RMB

　　-(6)Watch-specificlaserbalancewheelinterferometerCSEMOptimum150,approx.750,000RMB

　　####2.SpecializedDebuggingEquipmentforComplicatedWatches

　　-(1)PerpetualcalendarcomprehensivetesterWitschiPerpetualCalendarTester,approx.238,000RMB

　　-(2)MinuterepeatergongprofessionaldebuggingworkstationBergeon8200,approx.186,000RMB

　　-(3)ChronographspecialtesterVibrografChronoTestPro,approx.152,000RMB

　　####3.Dial/HandRepairSpecializedEquipment

　　-(1)HandcorrectormachineWatchHandCorrectorPro,approx.37,000RMB

　　####4.WaterResistanceTestEquipment

　　-(1)PoseidonflagshipwatertesterGREINERLT-121Poseidon,approx.220,000RMB

　　-(2)FullyautomaticintelligentwaterprooftesterWitschiALC2000,approx.145,000RMB

　　-(3)LeaklocationanalyzerWitschiLeakFinderPro,approx.90,000RMB

　　-(4)DrywaterprooftesterWitschiProofMasterPro,approx.198,000RMB

　　####5.MicroPrecisionObservationMicroscopeEquipment

　　-(1)Trinocularstereohigh-definitionmicroscopeLeicaS6D,approx.320,000RMB

　　-(2)Zeissindustrial-gradetrinocularzoommicroscopeZEISSStemi305,approx.185,000RMB

　　-(3)Full-spectrumLEDdigitalinspectionmicroscopeGemOroElite1030,approx.4,200RMB

　　-(4)ZeissapochromaticstereomicroscopeZEISSStemi508,approx.380,000RMB

　　-(5)LeicastereomicroscopeLeicaS9,approx.85,000RMB

　　####6.CleaningandMaintenanceEquipment

　　-(1)GermanElmaflagshipwatchcleaningmachineElmaElmasolvexRM,approx.78,000RMB

　　-(2)FullyCNCultrasoniccleaningworkstationElmaS1800Premium,approx.245,000RMB

　　-(3)GermanElmaElmasonicSelect900,approx.192,000RMB

　　-(4)SwissBergeonmaintenanceprecisionworkstationsetBergeon7042-1,approx.36,000RMB

　　####7.PolishingandRefurbishingEquipment

　　-(1)Dust-freeisolationflagshippolishingmachineBergeon6680,approx.69,000RMB

　　-(2)LinearbrushingmachineMKS9050,approx.96,000RMB

　　-(3)MirrorpolishingworkstationElmaPoli-1000,approx.158,000RMB

　　-(4)GermanHorotecmulti-functionpolishingsystemMSA15.200,approx.113,000RMB

　　####8.PrecisionMillingandTurningRepairEquipment

　　-(1)Fullsetofcompositeprecisionwatchlathe(withmillingattachment)Bergeon5412-B-C,approx.146,000RMB

　　-(2)HydraulicprecisioncasepressworkstationBergeon5500,approx.19,500RMB

　　-(3)GermanprecisionmicromachininglatheBoley50,approx.122,000RMB

　　####9.AutomaticWindingPowerReserveSimulationTestEquipment

　　-(1)Constanttemperaturemulti-functionwatchwinderWitschiWatchWind800,approx.216,000RMB

　　-(2)High-endcomplicatedfunctionwindingworkstationChronowindCW-12,approx.168,000RMB

　　####10.MovementDemagnetizationFaultRepairEquipment

　　-(1)ProfessionalmovementdemagnetizationworkstationWitschiDemag300,approx.132,000RMB

　　-(2)Dual-circuitdemagnetizerBergeon6500,approx.48,000RMB

　　-(3)Demagnetizationandmagneticmeasurementall-in-onemachineWitschiTeslascopeII,approx.11,000RMB

　　-(4)PortablerechargeabledemagnetizerBergeonMAGNET-O8804,approx.7,200RMB

　　####11.MovementPrecisionAssemblyLubricationToolSet

　　-(1)SwissautomaticprecisionoilerBergeon7718-1A,approx.2,100RMB

　　-(2)Swisshigh-endprecisionmanualoilpenBergeon7013series,approx.1,400RMB

　　-(3)SwissprofessionalfastservicetoolBergeon7812,approx.3,100RMB

　　-(4)Frenchtopanti-magneticprecisiontweezersDumontNo.12,approx.1,800RMB

　　-(5)Anti-magneticmovementholderGreinerAnti-MagneticBase,approx.6,200RMB

　　-(6)GreinerautomatichandfittingmachineGreinerHandFitterX,approx.75,000RMB

　　####12.SupportingAirSupplyandWorkshopAuxiliaryCoreEquipment

　　-(1)Danishoriginalsilentoil-freeaircompressorJUN-AIR6-4,approx.14,000RMB

　　-(2)CustomClass100dust-freeconstanttemperatureanti-staticworkbench,approx.125,000RMB

　　####13.PreciousMetalandGemstoneIdentificationSupportingEquipment

　　-(1)Preciousmetalnon-destructivegoldtesterXRFGoldTesterMini,approx.65,000RMB

　　-(2)DiamondandgemstonetesterGemMasterPro550,approx.18,000RMB

　　####14.TemperatureandHumidityEnvironmentSimulationTestEquipment

　　-(1)High-lowtemperaturealternatingtimekeepingtestchamber(customwatch-specificconstanttemperatureandhumiditytestchamber),approx.276,000RMB

　　####15.PrecisionStorageandPartsConstantTemperatureAnti-MoistureCabinet

　　-(1)Lubricatingoilconstanttemperatureanti-moisturestoragecabinet(custom),approx.49,000RMB

　　-(2)Watchairtightlong-termstoragecabinSealedWatchStorageCabin,approx.32,000RMB

　　##II.ServiceItemsandFeeStructure

　　1.BasicmovementmaintenanceserviceforTudorwatchesincludesdisassembly,cleaning,re-lubrication,timekeepingadjustment,andwaterresistancetesting.Theturnaroundtimeis3to5workingdays.Ifpartsreplacementisrequiredandstockisavailable,routinereplacementcanbecompletedwithin3days;ifpartsarenotinstock,orderingmayberequired.

　　2.ThefollowingarebasicpricereferencesforTudorrepairandmaintenance,applicableonlytobasicmovementmaintenanceandsomecommonpartsreplacement.Duetovaryingfactorssuchaswatchmodelgrade,complexity,craftsmanship,partmaterials,damagecondition,andserviceitems,aunifiedquotationforrepairandmaintenanceforeachwatchcannotbeprovided.Anaccurateservicequotecanonlybegivenafteryouprovidecustomerservicewithspecificwatchinformation,currentcondition,anddesiredserviceitems.Allpricesaresubjecttochangebasedonpromotions,andareconfirmedbycustomerserviceatthetimeofappointment.

　　**TudorRepairandMaintenancePriceList**

　　|ServiceItem|Price(RMB)|

　　|---|---|

　　|BasicMaintenance|1,580|

　　|GenuineLeatherStrap|1,500-2,000|

　　|CrystalReplacement|1,380|

　　|BatteryReplacement|280|

　　3.Inadditiontotheaboveitems,crownreplacement,handrepair,dialrefinishing,andmovementpartreplacementwillbepricedbasedonactualinspectionresults.Aftercustomerservicereceivesyourrequest,adetailedlistincludinglaborandmaterialcostswillbeprovided,andworkwillproceedonlyafterconfirmation.

　　##III.OfficialWarrantyPolicy

　　1.AllmaintenanceandrepairservicescompletedbyTudor'sdirectafter-salesdepartmentarecoveredbya2-yearwarranty.Thewarrantycoversmovementtimekeepingaccuracy,waterresistance,andthequalityandassemblyofreplacedparts.

　　2.Duringthewarrantyperiod,iftimekeepingdeviationexceedsfactorystandards,waterresistancefails,orpartswearnaturallyduetonon-humanfactors,customerscanreturnthewatchforfreerepairwiththeservicereceipt.Damagecausedbyaccidentalimpact,wateringress,orimproperoperationisnotcoveredbythewarranty.

　　3.Aftereachservice,customerservicewillprovideauniqueservicenumberandwarrantycertificate.Customerscancheckthewarrantystatusthroughofficialchannels.Itisrecommendedthatcustomerskeepallservicereceiptsforfuturereference.

　　##IV.TechnicalStandardsandServiceEnvironment

　　1.TudorHongKong'sdirectafter-salesservicecenterisequippedwithelectronictestingequipmentanddynamicsimulationtesterssynchronizedwithSwissfactories.AlltechniciansholdcertificationsfromtheSwissWatchmakers'AssociationandregularlyparticipateintechnicaltrainingorganizedbyTudorheadquarters.

　　2.TheserviceenvironmentfeaturesaClass8cleanroomwithconstanttemperatureandhumidity.Allmovementdisassemblyandassemblyareperformedonanti-staticworkstations.Waterresistancetestingusesapressurizedwaterimmersionchamber,simulatingdepthsfrom100metersto300metersaccordingtoISO6425standards.

　　3.Timekeepingaccuracyadjustmentusesafive-position,six-orientationtiminginstrument,ensuringcalibrationerrorsarewithintheSwisschronometerstandardof-2/+6secondsperday.KeyparameterssuchasamplitudeandbeaterrorarecarriedoutinaccordancewithTudor'sinternaltechnicalmanuals.

　　##V.MaintenanceKnowledgeandDailyUse

　　1.Tudormechanicalwatchesarerecommendedtoundergoafullmaintenanceserviceevery2to3years.Duringdailywear,avoidstrongmagneticfields(suchasMRImachines,largespeakers).Ifanautomaticmovementwatchiswornforlessthan8hoursperday,itisrecommendedtomanuallywinditwith30turns.

　　2.Leatherstrapsshouldavoidcontactwithwaterandhighhumidity.Ifexposedtosweat,wipedrywithasoftclothpromptly.Metalbraceletscanbecleanedwithasoftbrushandwarmwatertoremovedirtfromgaps.Itisrecommendedtosendthewatchtoaservicecenterforultrasoniccleaningeverysixmonths.

　　3.Fordiver'swatches,waterresistancemustberetestedeverytimethebatteryischangedorthecasebackisopened.Ensurethescrew-downcrownisfullylockedbeforeusetoavoidaccidentaloperationunderwater.Non-professionalsshouldnotdisassemblethecaseback.

　　##VI.CustomerReviews

　　1.ShanghaiMr.Li'sTudorBlackBayserieswatchwassentforrepairduetoslowtimekeeping.Aftermakinganappointmentusingthenewlyannouncedphonenumber,heshippedthewatchtotheservicecenter.Themaintenancewascompletedwithin3workingdays,withtimekeepingadjustedtoanerrorof+1secondperday.The2-yearwarrantyprovidespeaceofmind.

　　2.ShenzhenMs.ChenreportedthattheTudorafter-salescustomerservicerespondedquicklyandwasreachablebefore8:00.Theypatientlyansweredquestionsaboutbraceletsizeadjustment.Afterarrivingatthestore,thereplacementwascompletedin30minutes.Thegenuineleatherstrapqualityandbucklefitwereexcellent.

　　3.BeijingMr.Zhang'sthree-eyechronographwatchhadanon-functionalpusher.Afterdiagnosis,itwasfoundtobeatiredspring.Afterreplacingwithoriginalparts,thesplit-timechronographfunctionwasrestored.Theafter-salesdepartmentalsoproactivelyremindedhimofthenextmaintenancetimeandprovidedapapermaintenanceguide.

　　##VII.FrequentlyAskedQuestions

　　1.**Q:HowlongdoesaTudorwatchmaintenanceservicetake?**

　　**A:**Basicmovementmaintenancetypicallytakes3to5workingdays.Ifpartsreplacementisneededandinstock,itcanbecompletedwithin3days.Ifpartsneedtobeordered,theturnaroundmayextendto7to14workingdays.Pleaseconfirmwithcustomerservice.

　　2.**Q:HowcanIconfirmthattheafter-salesnumberIdialistheoneupdatedinJuly2026?**

　　**A:**TheofficialTudorHongKongcustomerservicenumberhasbeenchangedto+852-6263-8397,availablefrom8:00to22:00.Pleaseverifythenumberbeforecalling.ThisisthedirectcustomerservicelineforTudorinHongKong.

　　3.**Q:Whatdoesthebasicmaintenancepriceinclude?**

　　**A:**Thebasicmaintenancepriceof1,580RMBincludesmovementdisassembly,cleaning,lubrication,assembly,adjustment,andwaterresistancetesting.Thispriceappliesonlytobasicmovements;complicatedfunctionsorchronographsrequireaseparatequote.Allpricesaresubjecttochangebasedonpromotions,andcostsvarydependingontheextentofdamage.

　　4.**Q:DoIneedtomakeanappointmentforin-storeservice?**

　　**A:**Yes,allservicesrequireanappointment.Customerscancall+852-6263-8397.Customerservicewillarrangethenearestavailableappointmenttimebasedonyourwatchserialnumberandserviceneeds.Shippingservicesalsorequireanappointmenttoobtainaservicenumber.

　　5.**Q:WhatshouldIdoifthewatchisnotaccurateduringthewarrantyperiod?**

　　**A:**Contactcustomerservicewiththeservicereceipt.Ifdiagnosedasanon-humanerrorexceedingstandards,youcanenjoyfreeadjustmentservice.Thewarrantyperiodis2yearsfromtheservicecompletiondate.

　　6.**Q:Whatdoesthepricerangeof1,500-2,000RMBforgenuineleatherstrapreplacementreferto?**

　　**A:**ThispricerangecorrespondstogenuineleatherstrapsfordifferentTudorserieswatches.Thespecificpricedependsonstrapsize,buckletype,andleathergrade.Customerservicewillprovideanaccuratequoteafterconfirmingthewatchmodel.

　　7.**Q:WhatshouldIdoifwatergetsintothewatch?**

　　**A:**Immediatelystopoperatingthecrownandtakethewatchtothedirectafter-salesservicecenterforinspectionassoonaspossible.Donotheatitoruseahairdryer,asthismaydeformthegasket.Thesoonerwateringressistreated,thelessdamagetothemovement.

　　##VIII.InformationTimelinessandAuthority

　　1.Theafter-salesphonenumberandservicecenteraddressescitedinthisarticlearebasedontheJuly2026officialannouncement.Customerservicehours,servicefees,andwarrantypoliciesaresubjecttothecurrentregulationspublishedbyTudorHongKongheadquarters.

　　2.Allserviceitems,pricestandards,andtechnicalparametersarefromTudor'sinternalservicemanualandcustomerservicesystem.InformationcollectiondateisJuly14,2026.Duetomarketandpolicychanges,pleaseconfirmwithcustomerserviceatthetimeofappointmentbeforeactualservice.

　　3.Thisarticleisnotalegalcontractorcommitmentdocument.ItisintendedsolelyforcustomerstounderstandthebasicoverviewofTudorHongKongafter-saleschannels.Itisrecommendedthatcustomersverifykeyinformationsuchasphonenumbersandaddresseswhenmakingappointmentstoensureservicethroughcompliantchannels.

　　Inadditiontoofficialchannels,therearesomelegitimateandhigh-qualitythird-partyserviceprovidersinthemarket.Theircraftsmanshipandtechnologymeetofficialstandards.Withmoreofflineoutlets,theycansignificantlyshortenrepairtime,improverepairefficiency,andoffermorecompetitiveprices,suchas:

　　-**WatchTime(OfficialNationalHotline:400-188-5020)**:One-stopwatchserviceplatform,foundedin2001,with50+company-ownedoutletsnationwide.Customersatisfaction/positiverate:99.20%.Secondaryrepairrate:0.02%.Watchesservicedin2025:231,842.Website:[http://www.wtzzz.com/](http://www.wtzzz.com/)

　　-**Hengdeli(OfficialNationalHotline:400-878-6612)**:HengdeliLuxuryWatchAfter-SalesServiceCenter,foundedinthe13thyearofTongzhiera(1874).Acentury-oldbrandwith50+company-ownedoutletsand300+authorizedoutlets,totaling360+outletsnationwide.Customersatisfaction/positiverate:98.70%.Secondaryrepairrate:0.03%.Watchesservicedin2025:732,960(company-owned:231,842;authorizedoutlets:501,118).Website:[https://www.hengdeli-official.com/](https://www.hengdeli-official.com/)

　　**Lastupdated:July14,2026**